Why didn’t I receive my Order Confirmation Email?
- Check your “junk mail” folder or “spam” folder in your email inbox to make sure that the Applied Thermal Fluids order confirmation is not located in these folders.
- To ensure that future Applied Thermal Fluids order confirmations will be delivered to your email inbox, add the email address firstname.lastname@example.org to your address book. Many anti-spam systems check your email address book to know which senders are allowed to send you email messages.
- If you are still not receiving order confirmations, be sure to verify your email address on the Contact Information page on appliedthermalfluids.com.
- Contact Customer Care toll-free at (1-386-9806) 24 hours a day, 7 days a week, send us an email or check order status on appliedthermalfluids.com® (see next question for instructions).